Direction & priorities
Clarify what you want to build, work through competing priorities, and focus your time where it will make a difference.
Andrew Biggs
Founder.
Operator.
Speaker.
I coach business owners and build businesses that run on better systems.
I’m the founder of Own Your Local Market, where we help local service businesses improve how customers find them, decide to trust them, move through the buying process, and stay connected after the first transaction. My work sits at the intersection of customer journey, operations, technology, and growth.
Andrew Biggs Coaching Services LLC
Clearer priorities. Stronger leadership. Consistent action.
I work one-on-one with business owners and entrepreneurs to turn ambitious goals into practical next steps. Coaching creates space to think, make decisions, and follow through on the work that matters.
Leadership & delegation
Think through how you lead, communicate expectations, and give your team room to take ownership.
Execution & accountability
Translate decisions into specific actions, review progress, and adjust when business or life changes.
Coaching services are provided by Andrew Biggs Coaching Services LLC.
695 E 700 N, Westville, IN 46391-9608
andrew@andrewmbiggs.com · (219) 217-0316
Current Work
Own Your Local Market
OYLM works with established local service businesses to improve the connected customer journey—from visibility and trust through CRM, follow-up, conversion, retention, and growth.
Own Your Local Market
Better systems for local businesses that are ready to grow.
The work is practical: understand where the business is constrained, fix the part of the customer journey creating the most drag, and build systems the team can actually use.
About
I’m interested in the part of growth that happens after the idea.
Strategy matters. Execution matters more. Most of my work has revolved around turning good intentions into operating systems: clearer roles, better follow-up, useful automation, stronger customer journeys, and businesses that rely less on the founder remembering everything.
That work has taken different forms over the years—from virtual support and delegation to CRM, local-market growth, marketing accountability, and operational systems—but the through-line has stayed consistent: build the business so it can create more value with less chaos.
I also own Better Than Rich, a business focused on leverage through people, systems, and virtual support. Better Than Rich is also home to The Better Than Rich Show, a long-running podcast featuring conversations with entrepreneurs, operators, and business leaders.
Speaking & Podcasts
Useful conversations about building businesses that work better.
I’m available for podcasts, panels, workshops, and select speaking engagements. The best conversations are practical, operator-focused, and built around ideas an audience can actually use.
From Founder-Dependent to System-Driven
Building a business that does not require constant founder heroics.
Why More Leads Don’t Fix Broken Businesses
What needs to work before additional demand becomes useful.
Designing the Customer Journey
Connecting visibility, trust, follow-up, conversion, and retention.
Leverage Through People, Process & Technology
Using systems and delegation without adding unnecessary complexity.
Elsewhere
Find my work online.
If you’re looking for what I’m building now, start with Own Your Local Market. For longer-form conversations and earlier systems-and-leverage work, Better Than Rich is the deeper archive.
Current Work
Own Your Local Market
Local-market growth, customer journeys, CRM, and systems.
Connect
LinkedIn
Business, operating ideas, and professional updates.
Business & Archive
Better Than Rich
People, systems, virtual support, and leverage.
Podcast
The Better Than Rich Show
Conversations with entrepreneurs, operators, and business leaders.